# Review Queue
URL: https://docs.autociso.io/console/access/review-queue/
Description: The Review Queue is a tab on the Access Audit page (open it from the sidebar under Access & Risk > Review Queue).

*This is the help text the console shows in the help panel on this page.*

The Review Queue is a tab on the **[Access Audit](https://docs.autociso.io/console/access/access-audit/)** page (open it from the sidebar under Access & Risk > **Review Queue**). It lists detections from your access imports that the AI could not match to an employee with enough confidence, so a person has to decide. [Only owners and managers](https://docs.autociso.io/getting-started/roles-and-permissions/) see it. The tab shows a red count of pending items.

### What each row shows
**Risk**, **Detected At**, the **Asset**, the **Raw Detection** (name and email exactly as found in the file), the **Suggested Employee**, the **Confidence** of that match, the **Reasons** it needs review, the **SLA** deadline and the **Owner**. Rows are sorted by risk, highest first. Click the refresh button to reload.

### Actions
Each row has four buttons; each opens a short confirmation:
- **Approve Match** — the suggested employee is correct.
- **Classify as Service Account** — the detection is a bot, integration or other non-human identity.
- **Remap to Other** — [pick the correct employee](https://docs.autociso.io/product/access/correct-employee-match/) with **Select Correct Employee**.
- **Reject/Ignore** — mark the detection as an ignored item. It is hidden in future audits.

### Best Practices
- Work the highest-risk rows first.
- Use **Remap to Other** rather than **Reject/Ignore** when the person exists in your directory under a different name or email.
- The dialogs have no comment field, so keep any context in your ticketing or audit notes.